When sensitive data is logged inadvertently
DataSet offers a number of mechanisms for redacting and discarding data at various points in the ingestion pipeline. However, sometimes sensitive information does make it into DataSet. To address this, DataSet can soft-delete this data by implementing a log masking rule which will exclude certain events from any search results, based on a search filter.
To do this, please send the following information to support@dataset.com:
- A search filter which matches the lines containing the sensitive information. Please try to make this filter as narrow as possible, so as not to exclude lines unnecessarily.
- A start timestamp and end timestamp - be sure to include the time zone (ideally in UTC time). We will filter out logs that fall within this range.
- The email address of the team containing the data you wish to filter.
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